Key features:

  • 2 settings - 1000W/2000W
  • WIFI/Smart app ( At least Android 5.0 or IOS 11.0)
  • Can independently heat rooms up to 24m2
  • Aluminium heating element, splash-proof IP24 (against touch and moisture)
  • Size - 78 x 47 x 7,5 cm  
  • Package contents - 1x CH512AC, 1x Set of floor stands, 1x Set of wall mounting brackets.















MANUAL: CH512AC


Related product:

  • CH512AC_WHITE
  • CH512AC_GREY


Most common issue, and solutions:

  • Display is defect:

Unfortunately, there is no solution for this. Try to offer the customer a partial refund if the screen still works to some extent. Otherwise, the stove can be exchanged for another.

  • Customer cannot connect te the smart app:

Send the customer the file below, here is a clear explanation on how to use the app.

https://vonroc.freshdesk.com/a/solutions/articles/77000573385?lang=nl&portalId=77000017902




FAQ:

  • Can I use it in the bathroom? No


Other questions/comments:

  • None recorded so far


Spare parts (Number of part to be replaced):

  • 6 Floorstand - 5 euro (2st)