Key features:


  • 2 settings - 500W/1000W
  • WIFI/Smart app ( At least Android 5.0 or IOS 11.0)
  • Can independently heat rooms up to 12m2
  • Aluminium heating element, splash-proof IP24 (against touch and moisture)
  • Size - 52 x 47 x 7,5 cm
  • Package contents - 1x CH510AC, 1x Set of floor stands, 1x Set of wall mounting brackets.










Manual:

vonroc.nl/amfile/file/download/file/476/product/2696/ 

 

Related product:

  • sku CH511AC
  • sku CH512AC

 

Most common issue, and solutions:

  • Display is defect

Unfortunately, there is no solution for this. Try to offer the customer a partial refund if the screen still works to some extent. Otherwise, the stove can be exchanged for another.

  • Customer cannot connect te the smart app

Send the customer the file below, here is a clear explanation on how to use the app.

Assistance in establishing the connection between the heater CH(7).pdf. 




The following circumstances are excluded from this guarantee: 

• Repairs and or alterations have been made or attempted to the machine by unauthorized service centers; 

• Normal wear and tear; 

• The tool has been abused, misused or improperly maintained; 

• Non-original spare parts have been used. 


FAQ:

  • Can I use it in the bathroom? No

 

Other questions/comments:

  • None so far

 


Spareparts (Number of part to be replaced plus selling price (excluding shipping costs)

  • 6 Floorstand - 5 euro (2st)